InfySupport is Digital tickets management system that allows customers to raise issues and trace its status and responses. it offers your team / agents to use it and its come up with very smooth and easy flow.
The landing page helps customers to find details about you.
InfySupport comes with beautiful landing page which help customers to register into system and create tickets.
Customers can search public tickets and check comments on that tickets. Sometimes they don’t need to create a ticket at all. as same tickets will be created by some other users too.
Customers must have to do registration into system while submitting their first ticket. Later they can log in into a portal and track their ticket status there.
We have created a beautiful and easy-to-use admin panel to manage your information and tickets. You can create new stuff and update the contents from there.
All the information at a glance about what’s happening in the support system. How many tickets submitted so far. How many tickets are still active and how many are closed. It is the place where system admin can have a complete idea about his site.
Agent will play import role in this system as they are going to manage the customers and their tickets. Admin can manage all agents from Agents menu. See their profile information and make edits if needed. Even he can create and delete the agents.
Customers will be handled by agents. Customer will create tickets and raise issues to support system. They cal also do a login and check his tickets that they created. They can add comments to tickets.
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All products are fully tested and working properly. If you encounter any issue, simply submit a support request — our team will quickly provide an update and notify you once it’s fixed.
Apr 2024, 10:59 AM
Script & Code